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09/03/2016WeldCube Care offers unlimited reliability and maximum availability. It provides a range of services from a bank of support hours through to the preventive replacement of hard disk drives. Repair costs, replacement devices and other work that may be necessary are covered by an annual fee.
WeldCube Care includes an annual bank of support hours that can be used up as needed. Users are free to choose how these hours are consumed, such as for analyses or training purposes.
If the WeldCube is no longer available, e.g. due to a repair, Fronius will provide a replacement. The most seamless data documentation possible is thus assured.
Once a fixed number of write cycles (number stored in the WeldCube) have been performed, the WeldCube's SSD hard disk drive is replaced for free as a preventive measure to exclude the risk of failure.
Maximum system availability, reliability and cost clarity are all benefits to be enjoyed with WeldCube Care. With this service package Fronius is offering a complete solution to leave the customer with total peace of mind.